The recent outbreak of COVID-19 (coronavirus) has raised global concerns relating to travel, and I want to take a moment to inform you of the precautions that we are taking for our upcoming events. We also recognize that this situation is fluid and evolving, and we are constantly monitoring the CDC’s (Center for Disease Control and Prevention) recommendations about events and travel, as well as guidance from health and government offices.

We are, however, offering an updated policy concerning cancellations. Any cancellations due to travel concerns with the Coronavirus will be eligible for either a credit for future training, conferences, dues or a refund (refund to be same method of original payment). You will have absolutely no risk with registering for any training while there is concern over the Coronavirus situation.

The points below will outline how we are preparing for the training.

1. We will try to provide the following items during the training (some items may not be available due to supply-chain issues). The use of these items will be encouraged, but will be optional at every student’s discretion:

  • Hand sanitizer will be provided by the hotel and/or CCN (if available).
  • Sanitizing wipes to disinfect hard surfaces will be provided by the hotel and/or CCN (if available).
  • CCN will have try to have disposable face masks available. Should attendees choose to wear them, one mask per attendee, per day will be provided. Please note the comments from Dr. James Robb in the letter below about the use and function of the face masks.

2. As an attendee, you are encouraged to bring any protective supplies from home that you feel are necessary. Any supplies or devices that disrupt the training or other students’ participation during the training will not be permitted.

3. If any attendee has a fever or any coronavirus symptoms immediately before the training, we request that they stay home and not attend the training.

4. Attendees are attending the training to learn, grow and succeed. We ask that everyone refrains from fear-instilled gossip, and uninformed comments that are distracting to those that wish to receive the maximum benefits from the training.

5. We also understand that opinions about this virus and the varying levels of concern can be different from person to person, and we respect whatever level you are at. As a company, Certified Contractors Network is taking reasonable precautions, but is also operating as usual and believes that our training will be incredibly powerful for all attendees and we will see little to no change due to the coronavirus.

6. We recommend that you read the informative letter (below) from Dr. James Robb, who is a molecular virologist and former professor of pathology at University of California, San Diego. Dr. Robb is an expert on coronavirus, and you are welcome to research his credentials online. Of course, this is only useful information, and if you have more questions about coronavirus please consult with your doctor.

As always, our goal is to protect everyone involved with our events and training's and ensure an excellent experience. If you have any questions about our training, please do not hesitate to contact our team at 1-800-396-1510.

I look forward to seeing you soon for an incredible training experience!


Scott Siegal
Certified Contractors Network


A Helpful Letter Regarding the Coronavirus from Dr. James Robb

Dear Colleagues,

As some of you may recall, when I was a professor of pathology at the University of California San Diego, I was one of the first molecular virologists in the world to work on coronaviruses (the 1970’s). I was the first to demonstrate the number of genes the virus contained. Since then, I have kept up with the coronavirus field and its multiple clinical transfers into the human population (e.g., SARS, MERS), from different animal sources.

Here is what I have done and the precautions that I take and will take. These are the same precautions I currently use during our influenza seasons, except for the mask and gloves.

1) NO HANDSHAKING! Use a fist bump, slight bow, elbow bump, etc.

2) Use ONLY your knuckle to touch light switches. elevator buttons, etc. Lift the gasoline dispenser with a paper towel or use a disposable glove.

3) Open doors with your closed fist or hip - do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and post office/commercial doors.

4) Use disinfectant wipes at the stores when they are available, including wiping the handle and child seat in grocery carts.

5) Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been.

6) Keep a bottle of sanitizer available at each of your home's entrances AND in your car for use after getting gas or touching other contaminated objects when you can't immediately wash your hands. The hand sanitizers must be alcohol-based and greater than 60% alcohol to be effective.

7) If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more!

8) Any disposable surgical mask will help prevent you from touching your nose and/or mouth. We touch our nose/mouth 90x per day without knowing it! This is the only way this virus can infect you - it is lung-specific. The mask will not prevent the virus in a direct sneeze from getting into your nose or mouth - it is only to keep you from touching your nose or mouth.

9) Use latex/nitrile disposable gloves for use when going shopping, using the gasoline pump, and all other outside activity when you come in contact with contaminated areas.

10) Zinc lozenges have been proven to be effective in blocking coronavirus (and most other viruses) from multiplying in your throat and nasopharynx. Use as directed several times each day when you begin to feel ANY "cold-like" symptoms beginning. It is best to lie down and let the lozenge dissolve in the back of your throat and nasopharynx. Cold-Eeze lozenges is one brand available, but there are other brands available.

Note: This virus is spread in large droplets by coughing and sneezing. This means that the air will not infect you! BUT all the surfaces where these droplets land are infectious for about a week on average - everything that is associated with infected people will be contaminated and potentially infectious. The virus is on surfaces and you will not be infected unless your unprotected face is directly coughed or sneezed upon. This virus only has cell receptors for lung cells (it only infects your lungs). The only way for the virus to infect you is through your nose or mouth via your hands or an infected cough or sneeze onto or into your nose or mouth.

I hope these thoughts will be helpful.

James Robb, MD, FCAP