Certified Contractors Network
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2020 Winter Conference
Margaritaville Resort Orlando
8000 Fins Up Circle
Kissimmee, Florida 34747
USA
(855) 995-9099

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Thursday, January 02, 2020, 3:00 PM to Sunday, January 05, 2020, 12:00 PM EDT
Category: Events

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AGENDA:

Thursday

3:00 PM - 6:00 PM          

Registration & Exhibitors                                   

6:00 PM - 6:30 PM          

Welcome/Conference Opening – Scott Siegal    

6:30 PM - 9:30 PM          

Welcome Reception & Mastermind 

Friday

7:00 AM- 8:00 AM          

Breakfast                   

7:00 AM - 8:00 AM          

Registration                      

7:00 AM - 8:00 AM          

Exhibitors                          

8:00 AM - 8:30 AM            

Welcome – Scott Siegal

8:30 AM - 9:00 AM

What is TQM - Scott Siegal

9:00 AM - 10:00 AM

Live TQM Meeting

10:00 AM - 10:30 AM

TQM Implementation Q&A

10:30 AM - 11:00 AM

Break

11:00 AM - 12:00 PM

Customer Experience

12:00 PM - 1:00 PM

Lunch

1:00 PM - 1:30 PM

What is Conflict Resolution

1:30 PM - 2:30 PM

Conflict Resolution Role Play

2:30 PM - 3:00 PM

Break

3:00 PM - 4:30 PM

Sales, Production, and Admin Masterminds

Saturday

7:00 AM- 8:00 AM          

Breakfast                   

7:00 AM - 8:00 AM          

Registration                      

7:00 AM - 8:00 AM          

Exhibitors                          

8:00 AM - 8:30 AM            

Opening – Scott Siegal

8:30 AM - 12:00 PM

Team Building

10:00 AM - 10:30 AM

Break

7:00 PM - 10:00 PM

Richard Kaller Wizard Awards Dinner

Sunday

9:00 AM - 11:00 AM          

Owners Only Breakfast (optional)