Is your company making a good first impression?

Your administrative staff are the “voice” of your company. They’re often the first impression prospects have of your business. It’s vital for your admins to know how to present your business professionally and keep all aspects of your business working together smoothly.

We designed Admin Mastery to help your company set up a professional front office to capture prospect information, make appointments, and learn communication techniques to enhance leads generation and successful sales.

In CCN’s Admin Mastery, your team will learn how to:

• Take calls professionally
• Capture the necessary information from prospects
• Start the CCN firewall process once a project is sold
• Close out projects
• Set up Total Quality Management (TQM) meetings and company meetings
• Set strategic goals
• Manage your time more effectively
• Improve communication and reduce stress by using personality profiles

• Administrative Staff
• General Managers
• Owners
• Employees cross-training in administrative roles